RETURN POLICY
Erst Invent will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Erst Invent is a one-woman operation and I will work hard with my suppliers to help make returns as smooth as possible, I appreciate you supporting small business!
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow 5 - 7 business days from the day we receive the returned package to process.
- Erst Invent will email you after return has been processed to confirm what has been done.
| Final sale and non-returnable categories |
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To initiate a return, please Email ErstInvent@gmail.com with your order number.
*Subject to Change. Erst Invent may at any time in its sole discretion change the rules set forth above.If there is a refund processed, it will be back to your original form of payment.